PRIVACY POLICY OF THE URBAN CO-OPERATIVE BANK LTD., CUTTACK

Amended on 09.01.2026

Scope and Objective

The Urban Co-operative Bank Ltd. Cuttack understands the importance of protecting personal information of customers and other users of web resources. (“Users”). The Urban Co-operative Bank Ltd., Cuttack commits to protect the privacy of the Users and understands all necessary and reasonable measures to protect it.

This policy is the property of The Urban Co-operative Bank Ltd., Cuttack and cannot be conveyed in any manner or in any form outside The Urban Co-operative Bank Ltd., Cuttack without prior written consent of CEO / General Manager. The Urban Co-operative Bank Ltd., Cuttack reserves the right to modify this policy at any time. The Urban Co-operative Bank Ltd., Cuttack will endeavor to post the most current version of this policy on its website.

Salient Features:

1. Salient Features

Information collected and used by The Urban Co-operative Bank Ltd., Cuttack can include information supplied by Users and also the information that is automatically collected through navigation or in any other form. The Urban Co-operative Bank Ltd., Cuttack may include links to other websites. However, the moment Users leave The Urban Co-operative Bank Ltd., Cuttack servers, it goes beyond the control of The Urban Co-operative Bank Ltd., Cuttack. Thus any link to third party web resources do not form any approval, warranty or endorsement by or with The Urban Co-operative Bank Ltd., Cuttack.

2. Security

The Urban Co-operative Bank Ltd., Cuttack gives access of Users information to Authorized Employees only. Such employees are subjected to rules and regulations of The Urban Co- operative Bank Ltd., Cuttack. They undertake to abide by this Privacy Policy even after relieving from employment.

3. SMS and Email Privacy

The Urban Co-operative Bank Ltd., Cuttack respects the privacy of all its Users and takes every effort to protect sensitive customer information. The Urban Co-operative Bank Ltd., Cuttack never seeks from its Users any confidential / sensitive information like – PINs, passwords, CVV, expiry date, issue date, etc. by registering your mobile number or email id.

Features

  • The Urban Co-operative Bank Ltd., Cuttack never sends unsolicited messages to your registered mobile number.
  • The Urban Co-operative Bank Ltd., Cuttack never sends unsolicited emails to your registered email id.
  • If Users have not registered their mobile phone number to The Urban Co-operative Bank Ltd., Cuttack, The Urban Co-operative Bank Ltd., Cuttack will endeavor to ensure Users that they will not receive a promotional SMS from us.
  • For enforcing terms and conditions of the products or services. The Urban Co-operative Bank Ltd., Cuttack will update Users mobile phone number or email id, only with their consent and requisite authentication – signature on paper documents.

4. Disclosure

  • The Urban Co-operative Bank Ltd., Cuttack may disclose any Statistical Information to any person without any limitation. Users authorizes The Urban Co-operative Bank Ltd., Cuttack to exchange / share / part with information of Users to its affiliates / financial institutes / banks / credit bureaus / telecommunication / agencies / electronic clearing network that may be required by law / credit reporting / customary practice / statistical analysis / credit scoring , etc. and shall not hold The Urban Co-operative Bank Ltd., Cuttack liable for disclosure of such information.

5. Consent

  • Users consent irrevocably to The Urban Co-operative Bank Ltd., Cuttack for the following disclosures to third parties without any limitation :
  • For the lawful / legal requirement or compliance.
  • For enforcing terms and conditions of the products or services.
  • For protecting or defending our rights / interests / property and also for protecting or

defending the rights / interests / property of our affiliates / banks / financial institutes etc.

  • For preventing Fraud purposes.
  • Users consent to the collection and use of their information by The Urban Co- operative Bank Ltd., Cuttack. Users consent to the terms of this policy.
  • Users also undertake to keep their password complex and not to disclose to anyone in any form.
  • Users agree to receive communication from The Urban Co-operative Bank Ltd., Cuttack.

6. Changes to This Privacy Policy

Privacy policy is subject to change periodically. Updates will be reflected by the "Effective Date" at the top of this document.

This Privacy Policy applies to UCBCTC ConectSync two factor authentication application.

This application is maintained by The Urban Co-operative Bank Ltd. Cuttack. The data collected and processed through this app is governed by this Privacy Policy.