Privacy Policy of the Urban Co-operative Bank Ltd., Cuttack

The Urban Co-operative Bank Ltd. Cuttack recognizes the expectations of its customers with regard to privacy, confidentiality, and security of their personal information that resides with the Bank. Keeping personal information of customers secure and using it solely for activities related to the Bank and preventing any misuse thereof is a top priority of the Bank.

  • The bank will safeguard, securely and confidentially, any information that the customers share with the Bank. The bank will continue to maintain its tradition of not sharing the transaction information in customers’ accounts with anyone except when required by law or statutory agencies.
  • The bank will limit the collection and use of customer information to the minimum required to deliver effective service to the customers, to administer the Bank’s business and to advise customers about the Bank’s products, services and other safeguards.
  • The bank will give access to customer information to only those employees who are authorized to handle the customer information. Employees who violate the Bank’s Privacy Promise will be subject to the Bank’s normal disciplinary process.
  • The bank will not reveal customer information to any external organization unless the bank has previously informed the customer in disclosures or agreements have been authorized by the customer or as required by the law and statutory authorities.
  • The bank will always maintain control over the confidentiality of the customer information. The bank may, however, facilitate relevant offers from reputable companies for product promotion jointly/tied up with the bank.
  • Whenever the bank hires other organizations to provide support services, the bank will require them to conform to the Bank’s privacy policy standards.
  • For purposes of credit reporting, verification and risk management, the bank may exchange information about the customers with reputed and clearinghouse centers.
  • The Bank’s website may contain links to external Govt. and private organizations. While such links are provided for customer convenience, customers should be aware that accessing such links is at their own risk since the Bank cannot provide assurance as to the information handling practices of the linked websites.
  • NOTICE OF CHANGE The Bank may, from time to time, change this Policy.